Excelling at End-User Support: Balancing Standardization and Flexibility

Original Date: Wednesday, OCT  1, 2008
Webinar Topic Real-Time Infrastructure
Summary: Today’s IT infrastructures have created new challenges for those charged with their support and maintenance. These include the need to satisfy increasing availability requirements, hire resources with the breadth and depth of expertise across an ever-changing array of technology, contain costs, and increase efficiencies. With Unisys Technology Support and Maintenance, you can deliver all this – and more and with our services, you can tap into a pool of highly-trained expert resources to support your complex IT infrastructure and leverage our proven processes. Unisys is a preferred provider to strategic hardware vendors such as HP, EMC and Dell who choose Unisys to support their products worldwide. Unisys uses the most advanced processes, automated technologies, and proprietary software to manage end user services. These technologies greatly increase process efficiencies and productivity in serving our clients today. Join us on either October 1st or October 2nd as we present our Service Desk and End User Services support via live Webinar.
Guest Speakers
  • Andy McDermont, Director, ITS Western Region, Unisys
  • Steve Buchmiller, Partner, Unisys
Downloadable Presentations
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Download PPT  1.76 MB 

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